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Job Openings | Hattiesburg Cycles Mississippi

Hattiesburg Cycles Job Openings
 

Service Writer

Are you good with people and building relationships? Do you have experience as a service advisor in the automotive trade, and a have a passion for motorcycles and Powersports? If so, Hattiesburg Cycles has the perfect opportunity for you! We are seeking additional service writer(s) to add to our existing team and help manage our service business levels. As a service advisor, your job will include answering phone calls from prospective customers, assisting walk-ins, and overseeing the entire repair process from start to finish; checking in your own customers, writing the repair order, liaising with the technician, manufacturer and warranty company if applicable, and cashiering the customer once repairs are complete. Making our customers happy and exceeding their expectations is our goal, and will ultimately drive business and benefit YOUR paycheck so keeping in contact with them throughout the process is an absolute must. Excellent customer (service) skills, good technical knowledge and a flair for sales are thus desired. Knowledge of and/or passion for bikes and off-road vehicles is a definite advantage, but not a necessity. We offer a five-day working week, uncapped earnings potential as well as full benefits. So if you’re able to think on your feet – as well as work on them all day! – and enjoy working in an energetic, often frenetic, environment, please apply and complete an application. Come join the team and see why we are one of the top ten Powersports dealerships in the entire country!

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Apparel Sales Coordinator

Hey potential team member. We’re looking for a full-time sales receptionist to coordinate our switchboard and get our calls to the help they're looking for. You’ll be responsible for operating on the multi-line phone console and PBX switchboard. You’ll be receiving incoming calls, securing the identity of each caller and making sure they are forwarded to the right team member or taking and relaying the message if the required specialist is unavailable. Helping assist customers in the dealership while directing them to an available sales advisor is a must. You'll also have clerical and data entry duties to coordinate with our customers met management system while completing additional tasks as needed. Make sure you are capable in Microsoft office, professional business practices, and have a great attitude. You will be the first smiling face new visitors see.
We’re open from Tuesday through Friday 9 am to 6 pm and Saturday from 9 am to 5 pm.

*** Must be able to work full time Tuesdays and Thursdays.***

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Apparel Sales Team Member

As an apparel sales team member, you will use your knowledge and helpful personality to ensure the best possible experience for our patrons. Since the apparel department is large and occasionally overwhelming for new customers, your guidance while making suggestions will be integral to their experience. When the occasion arises that an experience is less than perfect, you will help to resolve the problem and put their worries to rest. During downtime, team members will maintain the apparel sections including cleaning and organizing products to maximize presentation. Team members will also be responsible for processing new items into the store including proper placement on the showroom floor.

Applicants will need a general knowledge of basic computer operations and experience working with a retail point of sale system. A high school diploma or GED is also required.

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Parts and Accessories Sales Team Member

As a sales team member in the parts and accessories department, you will use your knowledge and helpful personality to ensure the best possible buying experience for our patrons. Team members will maintain sections including cleaning and organizing products to maximize presentation. Team members will also be responsible for processing new items including proper placement on the showroom floor. Applicants will need a general knowledge of basic computer operations and experience working with a retail point of sale system. Powersports knowledge is a must.

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Service / Setup Technician

Hattiesburg Cycles is looking for experienced technicians. We service all makes and models and sell just about every brand you could think of. We are looking for extremely motivated and self-driven individuals that can take a job and run. This position requires the following: 

• Diagnose problems and repair motorcycles
• Check status on parts ordered to complete repairs and/or customize vehicles
• Complete Work Order paperwork according to procedure
• Perform proper modifications to parts for custom fitment
• Must be an experienced motorcycle rider with clear DPS record
• Must have excellent verbal and written communication
• Must be familiar with hydraulic lifts and specialty tools used in vehicle repair 
• Keep work area clean and organized on a daily basis
• Follow work-safety procedures and use applicable personal safety apparatus as necessary
• Maintain inventory of personal tools required to perform service/repair function
• Must be able to balance and push 500+lb. motorcycles. 
• Must be able to demonstrate a high degree of proficiency in the operation of a motorcycle. This requires upper and lower body strength, excellent sense of balance, fast reaction time and good vision.
• Must be able to lift heavy (50+lb) and unwieldy boxes of parts and supplies.

If you enjoy a fast-paced energetic work environment, please fill out our application we will get in touch with you to set up an interview. We look forward to talking to you.

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Sales Advisor

****MUST BE ABLE TO WORK SATURDAYS****

How would you like to work with one of the Top 5 Powersport Dealers in the U.S?
We are looking to add multiple sales associates to our team immediately.
We value our employees and strive to make your work environment fun, professional, and enjoyable.
We have an extensive training program to help you become a successful sales associate.


BENEFITS:
Medical Plan, Dental Plan, Vision Plan
401(k) Savings Plan
Accidental and Critical Illness Insurance
Life Insurance Plan


RESPONSIBILITIES:

Approach, greet and offer any assistance or direction to any customer who enters the dealership showroom or sales lot.
Assist customers in selecting a powersport by asking questions and listening carefully to their responses.
Explain product performance, application, and benefits to prospects.
Describe all optional equipment available for customer purchase.
Build Strong Rapport with customers.
Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used powersports.
Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.

REQUIREMENTS:

Previous dealership experience is a huge plus
Comfortable with compensation based on commission sales
Enthusiastic with high energy throughout the sales workday
Must be outgoing with a friendly personality, especially while handling objections and negotiating pricing
Have quality customer service skills
Possess strong communication skills
Must have a clean and valid driver's license
Must be willing to submit to a drug screen prior to employment

 

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Stocking Associate

Are you an organizer who loves powersports?
We are looking for a new stocking associate to keep us organized.
This is what you'll do!
• Help stock parts and accessories shelves and create displays to promote new products.
• Work closely with and support sales staff during customer transactions.

Here’s what you need!
• Must have exceptional organizational skills and attention to detail
• Must be able to multi-task
• Must be able to lift 50 lbs

Here is what you get!
• 401k
• Paid vacation
• 2 back to back days off each week
• 8 hour days.

 

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